Terms of Service

Effective Date: 22nd December 2024

Welcome to www.ruutos.ng, owned and operated by Rutovic Global Resources LTD (RC 1671703), located at Ikoyi, Lagos, Nigeria. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any of these terms, please refrain from using our website.

1. Definitions

1.1. “Website” refers to www.ruutos.ng.

1.2. “We,” “Us,” “Our” refers to Rutovic Global Resources LTD.

1.3. “You” or “User” refers to anyone accessing or using our website.

1.4. “Products” refers to the hair care products for natural hair types sold on this website.

2. Eligibility

2.1. By using this website, you confirm that you are at least 18 years old or have the permission of a legal guardian to use our services.

2.2. The website is intended for users in Nigeria and complies with the Nigerian Consumer Protection Act.

3. Products and Services

3.1. All products listed on our website are subject to availability and may be discontinued at our discretion.

3.2. We reserve the right to make changes to the pricing and descriptions of our products at any time without prior notice.

3.3. While we strive for accuracy, we do not guarantee that all product descriptions, photographs, or pricing details are free from errors.

4. Orders and Payments

4.1. By placing an order, you agree to provide accurate and complete information.

4.2. All payments must be made through the methods specified on the website. Orders will only be processed after payment confirmation.

4.3. We reserve the right to cancel or refuse any order for reasons including but not limited to insufficient stock, suspected fraud, or pricing errors.

5. Shipping and Delivery

5.1. Delivery timelines are estimates and may vary depending on location and circumstances beyond our control.

5.2. Risk of loss passes to you upon delivery of the product to your designated address.

5.3. Delivery fees and conditions will be outlined during the checkout process.

6. Returns and Refunds

6.1. You may return products within 7 days of delivery if they are defective or not as described, in accordance with the Nigerian Consumer Protection Act.

6.2. To initiate a return, contact us at info@ruutos.ng with your order details and reason for the return.

6.3. Refunds will be processed within 14 business days of receiving the returned product in its original condition.

6.4. Products not eligible for return include those damaged due to misuse, opened or used products, and perishable items.

7. Intellectual Property

7.1. All content on this website, including text, images, logos, and trademarks, is the property of Rutovic Global Resources LTD and is protected by applicable copyright and intellectual property laws.

7.2. You may not copy, reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

8.1. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8.2. Our liability is limited to the value of the product purchased.

9. Privacy Policy

9.1. Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Prohibited Activities

10.1. Users are prohibited from engaging in any activity that:

• Violates any applicable Nigerian laws or regulations.
• Interferes with the functionality of the website.
• Involves fraudulent transactions or misrepresentation.

11. Governing Law

11.1. These Terms of Service are governed by the laws of the Federal Republic of Nigeria.

11.2. Any disputes arising under these terms shall be resolved in the courts of Lagos, Nigeria.

12. Changes to Terms of Service

12.1. We reserve the right to update these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting on this page.

13. Contact Us

For inquiries or concerns about these Terms of Service, please contact us:

• Email: info@ruutos.ng
• Address: Ikoyi, Lagos, Nigeria

Thank you for choosing www.ruutos.ng. We are committed to providing you with high-quality hair care products and exceptional service.